Office Friends has been providing office supplies and furniture to corporate clients since 2003. Our membership of £600m buying group enables us to pass on considerable cost savings to our clients and allow us to compete with the large corporate stationery suppliers whilst still providing a high level of personal and bespoke service.
We can provide a one-stop-shop for not only your stationery and office supplies, but also office furniture, office machines, janitorial, workwear and PPE and promotional goods.
Ease of ordering
We focus on providing a streamlined and efficient ordering process. We recommend that orders are placed online through our secure online ordering website which is loaded with your price and contract list. This method also ensures an audit trail and order history.
We provide training for all users and for non standard items your Account Team are only at the end of a telephone or email to promptly deal with your enquiry.
It is not just about the right products and pricing, having the right people to work on your account is equally as important.
Unlike some of the very large corporate suppliers, we don’t route your calls through a faceless call centre. You will be allocated an Account Manager and designated internal team. They will provide a consistent point of contact, quickly building knowledge about your business and requirements and providing a clear communication channel for any queries you may have.
We like to empower our staff so they are more than just order-takers and can advise you on best products and even go the extra mile to source something out of the ordinary.
Your Account Team will also be responsible for producing regular monthly reports and Management Information. We aim to tailor this reporting to your needs which will be discussed at the outset.